SECURE SIGN ON FROM EAST BOSTON SAVINGS BANK

Secure Sign On adds another level of security to East Boston Savings Bank's Online Banking, offering further protection from online fraudulent activity.

• You will know you are in the right place: Secure Sign On provides you with visual cues when you sign on, so you know that you are on EBSB's web site and it is safe to enter information. This will help you protect yourself from fraudulent look-alike sites.
• We will know it's really you: Secure Sign On helps us ensure that only authorized individuals can access financial information online.

During the setup process, you will choose a picture from a picture catalogue and create a phrase. This picture and phrase will be shown after you enter your User ID so you'll know you are in the right place.

It will look something like this:

Safe at my bank If you don't recognize your picture and personal phrase, do not enter your personal information. Instead click "Cancel," and try to sign on again, or contact us for assistance.

• The PC you are using
• Confirmation questions with answers that are unique to you

1. Set up a picture and personal phrase. These visual cues are displayed when you sign on and are your assurance that it is safe to enter information.
2. Set up confirmation questions. These questions may be asked during the sign-on process to confirm that an authorized individual can access financial information online.
3. Register your computer (optional). With your permission, we can automatically register this computer as a location that is authorized to access your account information. When we recognize a computer that is registered to you, you'll be able to sign on quickly, without confirmation questions.

Once the service is fully implemented, we will offer you the opportunity to set up Secure Sign On the next time you come to Online Banking.

Using Secure Sign On is easy. First, after you enter your User ID, look for your picture and phrase before going further. It should be something you recognize.

If you sign on from a recognized computer, all you'll need to do is enter your password. You'll then be securely signed on to Online Banking.

Please note that some browsers allow you to save your password, so you don't have to enter it every time you sign on. For security purposes, you will no longer be able to do this with Secure Sign On. In the future, you will be asked to type in your password each time you sign on to Online Banking. If you need help or can't remember your password, call Customer Service.

When you are using an unregistered computer, you'll be asked to answer two of your confirmation questions. Once you answer the questions, you'll be securely signed on to Online Banking.

As an additional benefit, if you forget your password and we recognize your computer, we'll be able to reset your password once you answer the two confirmation questions.

With these easy steps, you can continue to enjoy the added security and convenience of Online Banking, knowing you have extra protection from online fraud.

Keep in mind that the use of security software provides additional protection for eBanking and other Internet transactions. Please ensure your PC systems are installed with security software for firewall, anti-virus, and spyware protection. Also, to be most effective, this software needs to be used and updated regularly.

• Watch the video
• Review Frequently Asked Questions
• Call or e-mail customer service at 800-657-3272