EBSB FRAUD ABUSE HOTLINE    617-568-4239

The EBSB Fraud Abuse Hotline is available to all staff, vendors or customers to use anonymously to report suspected wrongdoing, including fraud, abuse and violation of any federal or state banking regulations. Any person who has a reasonable basis for believing fraudulent acts have occurred has a responsibility to report the suspected act immediately. We encourage our vendors and customers to report suspected fraud involving EBSB through this hotline. Concerns should be reported by calling: Fraud Hotline: 617-568-4239.

• All reports will be taken seriously and will be investigated by the AVP Security Officer. The AVP Security Officer will protect the reputations of all concerned by restricting access to all information related to the allegations and investigation to those with a legitimate need to know. Retaliation and retribution will not be tolerated against any employee or officer who reports suspected fraudulent activities.
• All communications through the Fraud Hotline will be kept confidential.
• All calls guarantee anonymity. You are not required to identify yourself.
• All allegations are reported to the appropriate authorities.

Fraud is defined as an intentional deception, misappropriation of resources or the manipulation of data to the advantage or disadvantage of a person or entity. Some examples of fraud include:

• Falsification of expenses and invoices
• Theft of cash or fixed assets
• Alteration or falsification of bank records
• Failure to account for monies collected
• Knowingly providing false information on applications

East Boston Savings Bank recognizes the importance of protecting the Bank, its operations, its employees and its assets against fraud. The Board of Directors wishes to make it clear that EBSB has zero tolerance for the commission or concealment of fraudulent or illegal acts. Allegations of such activity will be investigated and pursued to their logical conclusion, including legal action, criminal prosecution, and disciplinary action where warranted.